Cure All Version Crash on my system. Please Help

[erl 1]

Hi! I cant seen to get my Cure to run. I tried Cura 2.1.2 and it crash ( Cura.exe has stopped working )

I also tried all the older version of cura and it also crash ( pythonw.exe error ) I updated my graphic card but still having the same problem. I really dont know what to do. Please help.

[iCe_00 1]

i have the same issue since yesterday!

I tried everything, the 2.1.2 release give me this "cura.exe has stopped working" and 15.x.x give back "pythonw.exe stopperd working" or something like that...

Before i had no problem at all, i do not change anything on my pc recently...

Im using win10 64bit btw

[nallath 1,124]

Please have a look at: https://github.com/Ultimaker/Cura#logging-issues

Without this information we can't help you.

Edited July 7, 2016 by Guest

[iCe_00 1]

I uploaded a dxdiag and cura logs on this link:

http://www.mediafire.com/download/i3lqbhzpk1q4myj/info_cura.rar

is enough?

thanks!

[nallath 1,124]

You didn't update your drivers. Try that.

[EJBPrintit3D 0]

Have the same problems.

And there are no driver updates for my pc.

Getting a bit crazy of all the problems my ultimaker 2 has lately.

[nallath 1,124]

Cura 2.x needs a higher version of openGL, so if your video card is to old it simply can't be supported.

As for old cura issues, I have no idea what could be the culprit there. I only did a tiny bit of work on that.

[iCe_00 1]

i updated my gpu driver to the latest (im using a radeon HD7870, win10_64bit) and the problem remains...

This time Cura crash after 20sec or so, before was crashing after 4 or 5sec.

i am reading now the cura log and see these lines:

2016-07-08 09:56:17,329 - DEBUG - Attempting to kill the engine process

2016-07-08 09:56:17,329 - DEBUG - Killing engine process

2016-07-08 09:56:17,331 - DEBUG - Engine process is killed. Recieved return code 1

2016-07-08 09:56:17,331 - INFO - Backend crashed or closed. Restarting...

2016-07-08 09:56:17,433 - DEBUG - Attempting to kill the engine process

2016-07-08 09:56:17,471 - INFO - Started engine process: C:\Program Files\Cura 2.1\CuraEngine.exe

2016-07-08 09:56:17,505 - DEBUG - Backend connected on port 49674

2016-07-08 09:56:31,718 - DEBUG - Autosaving preferences, instances and profiles

i notice that those lines are repeted every time the program crashes, maybe the problem is CuraEngine.exe?

[DaHai8 74]

Did your Antivirus recently update itself?

Have you tried disabling your Antivirus and then running Cura?

I haven't seen any stealthy updates by Windows 10 recently, so its (probably) not that.

[nallath 1,124]

Nope, that's normal behaviour.

[iCe_00 1]

PROBLEM SOLVED!!!

it was a program called "PlaysTV" that made cura crash...

[erl 1]

Hi. Sorry for the late reply. Here is the logs. Hope I did this right. Thanks

https://www.dropbox.com/s/rjjbn27f50g07hf/Desktop.zip?dl=0

[erl 1]

-_-u... It is the PlaysTV. THANKS iCe_00 ! After uninstall it. I haven't got that problem.

[iCe_00 1]

-_-u... It is the PlaysTV. THANKS iCe_00 ! After uninstall it. I haven't got that problem.

 

No need to unistall, just close it when you don't need it

[savvoutskos 0]

Hello guys i have just installed cura 2.6.2 and i have some crash issues:

This is the cura log:https: www.dropbox.com/s/4stwx3f1wqky1oq/cura.log?dl=0

and this the dxdiagnose txt:https: www.dropbox.com/s/68zjbl9dp30ybyc/DxDiag.txt?dl=0

please i need your advice. Thanks in advance...