Jump to content
Ultimaker Community of 3D Printing Experts

Cannot sign in since last week-end's server work

Recommended Posts

Hi I have been unable to sign in all week - the sign-in page is displayed but it is entirely blank apart from a link to Support in lower right corner.

I am running Windows 10 and IE11. It is clear now that something has happened to screw IE11, at least on my PC. I just tried Edge and here I am. But I hate Edge and do not use it.

Can someone please have a look at Windows 10 with IE11 and see if anything is wrong? It was working before last week-end

Anyone using Windows 10 and IE11 successfully since last week-end?

Share this post

Link to post
Share on other sites

Thanks for notifying us! LePaul also told me just now, and after checking neither have I. (They don't end up in my inbox anymore, since I am here every day anyway ;))

About the logging in, I also have seen one other report on this.

He updated his browser and then it worked. I will see if there are any complications with IE11. Could you upload a screenshot of your login screen?

Our apologies for the inconvenience.

Share this post

Link to post
Share on other sites


Here is the login screen


Under Windows10 Update is just horrible! No idea how to update IE11 except on this pic you will see the version I have plus a box ticked to automatically update to new versions - precisely what that does and when I do not know.


And here is a pic from my Ultimaker inbox and as you can see some emails arrived this afternoon; which is good but whether or not they represent everything I should have received for this afternoon/evening I need to check.



Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Ultimaker Cura | a new interface
      We're not only trying to always make Ultimaker Cura better with the usual new features and improvements we build, but we're also trying to make it more pleasant to operate. The interface was the focus for the upcoming release, from which we would already like to present you the first glance. 
        • Like
      • 130 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!