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sproutdesign

Ultimaker 3 Extended power problem

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Hi,

My new UM3 extended arrived today.

Unfortunately it won't power on now.

I hoped to print something overnight so would like to know if there is anything I can do before calling the reseller tomorrow for a replacement?

It printed a small print OK earlier and I turned it off.

Now when flick the switch at the back, I can hear it click, it turns on the fan for less than a second then cuts out.

The cable is firmly plugged into the back, and the kettle lead is pushed all the way into the power supply, which has a blue light turned on.

The UM2+ extendeds that sit next to it are fine. I haven't tried swapping power supplies yet in case they are different?

Is there anything else I could try?

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Now when flick the switch at the back, I can hear it click, it turns on the fan for less than a second then cuts out.

That's exactly the same with my (beta) UM3. Then I've to wait for about 30 sec (the Linux system takes quite some time to boot) until the panel and the lighting switch on and the printer is ready.

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Now when flick the switch at the back, I can hear it click, it turns on the fan for less than a second then cuts out.

That's exactly the same with my (beta) UM3. Then I've to wait for about 30 sec (the Linux system takes quite some time to boot) until the panel and the lighting switch on and the printer is ready.

 

Thanks - perhaps I need more patience! I'll try leaving it on for a bit...

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Yes it works now. The screen comes on shortly after power on, which it didn't seem to last night. Very glad its OK!

I'd moved the machine and thought the power connector on the back was causing the clicking and it was some sort of cut-out. It needs to be very firmly pressed in to get it to clip in properly. All good now.

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