Ultimaker 3 Extended power problem

[sproutdesign 5]

Hi,

My new UM3 extended arrived today.

Unfortunately it won't power on now.

I hoped to print something overnight so would like to know if there is anything I can do before calling the reseller tomorrow for a replacement?

It printed a small print OK earlier and I turned it off.

Now when flick the switch at the back, I can hear it click, it turns on the fan for less than a second then cuts out.

The cable is firmly plugged into the back, and the kettle lead is pushed all the way into the power supply, which has a blue light turned on.

The UM2+ extendeds that sit next to it are fine. I haven't tried swapping power supplies yet in case they are different?

Is there anything else I could try?

[foehnsturm 969]

Now when flick the switch at the back, I can hear it click, it turns on the fan for less than a second then cuts out.

That's exactly the same with my (beta) UM3. Then I've to wait for about 30 sec (the Linux system takes quite some time to boot) until the panel and the lighting switch on and the printer is ready.

[sproutdesign 5]

 

Now when flick the switch at the back, I can hear it click, it turns on the fan for less than a second then cuts out.

That's exactly the same with my (beta) UM3. Then I've to wait for about 30 sec (the Linux system takes quite some time to boot) until the panel and the lighting switch on and the printer is ready.

 

Thanks - perhaps I need more patience! I'll try leaving it on for a bit...

[Labern 774]

The power supplies are the same, just in case you do need to try out another one.

[DidierKlein 729]

The startup time is a bit confusing when you are used to the startup time of the UM2.

So does it work?

[sproutdesign 5]

Yes it works now. The screen comes on shortly after power on, which it didn't seem to last night. Very glad its OK!

I'd moved the machine and thought the power connector on the back was causing the clicking and it was some sort of cut-out. It needs to be very firmly pressed in to get it to clip in properly. All good now.

[cmceezee 1]

Hi,

 

My UM3EXT has been working great for months and now, all of a sudden, it won't power on.  The descriptions people were describing earlier sounded like my current, failing, power on experience:

 

1) flip the switch to ON

2) a fan starts to spin for about 2-3 seconds

3) then that fan stops

4) nothing else happens 

 

Before it would power on...albeit slowly as others have mentioned...but it powered on and worked just fine.

 

Any thoughts as to what has happened?  I've tried other Ultimaker power supplies and that did not resolve my issue.

 

Please help!

~Chris

[AbuWeSam 0]

On 12/13/2019 at 11:16 PM, cmceezee said:

On 12/13/2019 at 11:16 PM, cmceezee said:

1) flip the switch to ON

2) a fan starts to spin for about 2-3 seconds

3) then that fan stops

4) nothing else happens

 

I have Ultimaker 3 Extended
My problem??

Edited April 11, 2020 by AbuWeSam