Cura 2.3 has stopped working

[Ronan 58]

Unsure what to do... Cura 2.3 no longer works. It will freeze and crash every single time, on both computers. One running windows 10, the other 7.

I have reinstalled, restarted, checked firmware, etc, etc, etc, nothing is working.

The kicker is yesterday everything was working perfectly fine...

[Ronan 58]

I fixed it... weirdest thing.

In my case it must open on my primary monitor. If you close it while you had it open on a secondary monitor, it will crash. So that means w/e i am doing, when closing Cura it has to be located on your primary monitor.

Very weird... But i have a 34" ultrawidescreen curved monitor coming in to replace my dual screen setup, so not an issue later on (at least for me).

[jerooney 6]

Thanks for the heads up. We'll investigate the dual monitor setup ASAP!

[jerooney 6]

Hi Ronan,

In the case you encounter the problem and you're not able to fix it, delete the Cura.cfg file, which is located here:

MacintoshHD\Users\\Library\Application Support\Cura

OR

C:\Users\\AppData\Local\cura

[Ronan 58]

Thanks!

Got a 34" ultrawide curved monitor coming in so won't be an issue (i think) anymore.

[mternstedt 0]

Just wanted to confirm this... I have a dual screen setup on Win10 and I've had this problems on several Cura versions. (Recently 2.7.0).

Cura worked great in the beginning then suddenly stops working.

When launched it then stops responding and stays in that state, only thing to do is terminate it. (And it doesn't matter then to move the window to the primary screen).

I had to mark the secondary screen (the one that Cura starts in) as primary (in Win10) then Cura started flawlessly next time.

Would be great with a fix later on since this might plague many ppl. with dual screen setups...