Problem Ultimaker 3

[VapeLounge 0]

Hello to all. Unfortunately I get back here talking to expose another issue concerning my Ultimaker 3. While I was doing a press, known of the extruder jumps, control and I see those cracks that are visible from the pictures that I post. I am sorry that this happens, I hope you can help me. Thank you.

[meduza 191]

Contact your reseller, and they will fix it for you.

[VapeLounge 0]

I know that I have to contact my dealer, but this question to find out why this happens. It is not normal to such a thing, especially when a printer costs 3600,00€.

[meduza 191]

 

@VapeLounge: @tomnagel does answer that question here: https://ultimaker.com/en/community/25906-ultimaker-3-first-impressions?page=last#reply-168179

 

[VapeLounge 0]

Hello everyone. I called my dealer, with plenty of availability, send me all the spare parts to restore the printer. Very well I would say.

[Wisar 86]

This happened to me as well.  The good news is that the fix is reasonably easy to implement.  I say reasonably because I am not that dexterous and found it somewhat hard to get the new slider on and so designed this aid:

Ultimaker Sliding Block Fitting Jig Thing

I only used it on the x-axis so am not 100% sure that it will fit the y-axis.

I also found that wrapping the two cracked sliders with cable ties, secured as tightly as possible and positioned to not get in the way of anything, had me back running until I got the replacement parts.

Will

Edited January 29, 2017 by Guest