Loud noise, unable to print

[victor 0]

Hello fellow ultimakers!

Unfortunately i have a problem with my ultimaker 2. As you can see in the video it looks like the printhead tries to go futher in the left back corner than possible. I tried to find the problem and the only thing i could find was the end stops being bent and not touching the printhead when it's in the corner. But the printhead touches the end stops and you can hear the clicks. Unfortunately ultimaker does nog respond to me so i hope the community can help me. I'm not able to print and it's really frustrating.

Big thanks,

Victor

https://www.youtube.com/watch?v=CxPP_0mtiGg

[DidierKlein 729]

What happens if you put the head in the front right corner? Does it still go to the back and left?

Might be a dead X or Y motor

[victor 0]

What happens if you put the head in the front right corner? Does it still go to the back and left?

Might be a dead X or Y motor

 

Yes it does

[neotko 1,417]

I think is missing to touch an endstop, therefore it keeps searching for it. Move manually to the corner the head (while off so steppers are unlock) and fell if clicks x/y endstop. Inspect them visually for bending.

[victor 0]

I think is missing to touch an endstop, therefore it keeps searching for it. Move manually to the corner the head (while off so steppers are unlock) and fell if clicks x/y endstop. Inspect them visually for bending.

 

I have tried it. It maked contact with the end stops. I can hear them both clicking. The printhead seems to be stopped by the end stop on the left, but tries to go to the back despite the fact that it touches the endstop

Thanks for the replies

[DidierKlein 729]

then try this

Put it in the front right corner, make it home and click on the endstop with your finger (or anything to activate it).

Do this on both endstops, it should stop the move of the head in the corresponding direction (X or Y), if it doesn't stop then check the connections on the electronic board, and also check if you didn't pinch the endstop cable behind the feeder motor (that happens a lot).

[victor 0]

then try this

Put it in the front right corner, make it home and click on the endstop with your finger (or anything to activate it).

Do this on both endstops, it should stop the move of the head in the corresponding direction (X or Y), if it doesn't stop then check the connections on the electronic board, and also check if you didn't pinch the endstop cable behind the feeder motor (that happens a lot).

 

I have tried it. One of the end stops seems to be not doing it's job. Its the one on the left. I have checked all the wiring and everything seems to be OK.

As you can see in the video both end stops click. I think the weird part is i printed something without problem, but when wanted to print another think suddenly this problem occured

https://www.youtube.com/watch?v=AVpNKQY1_2I

[victor 0]

Anyone?

[ultiarjan 1,223]

I would check the faulty endstop with a multimeter.... or just replace it...

Or if your in a hurry cut of the cable close to the end stop and solder on new wirering...

[DidierKlein 729]

Yes you probably need to replace the endstop, contact your reseller!