I'll wager that I've submitted more tickets to netfabb than anyone else. I told them I was giving up on reporting more bugs until they clear the open ones I've already reported. I also told them I would not buy more of their software until they satisfactorily address and close my open tickets. Oh yeah--I submitted a number of bug tickets for their "Pro" software when I was running their 1-month trial of it too. Haha-guess I'll be so much the richer, because they'll never work on these tickets!
Complaint stated (above), I'll also report that I've have excellent support from one of their programmers, directly. He actually implemented one of my requests and sent the executable program to me for testing. Sure--this happens all the time in the open source community (source tree archives are setup for it) but it's rare in commercial software. Also, I love netfabb for what it is--the most sophisticated and professional-looking slicer and mesh repair/viewer software to date (and it's been stagnant for a over a year while the other projects march onward). I'm very sad that it has never realized its full potential with bug fixes, updated features, and excellent documentation.
If you'd like to post the text from your open ticket here or send it to me via PM, I may be familiar with the issue and, possibly, suggest or work-around or provide some guidance (netfabb documentation is also sorely lacking and out of date).
-Cal
I called the support direcly (i come from germany), because there was no reaction of an support ticket since 2 weeks. I got the answer that this is still normal and they ask me what i expect i have bought only the Ultimaker engine licence. For a faster reaction time i have to pay more money. My support Ticket is still open with no reaction since 16.09.2013.
Looks cool but $200 for pre-order and they say double that at release. Makes it a no go for me.
I have seen some people showing off translucent models where the infill is designed to produce interesting patterns. Any idea what they might be using?
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bingobob 0
I personally think it's pretty suspicious that there is no trial version of the Netfabb software for ultimaker. No way I'd spend money on a product with such ambivalent reviews without being able to try it first.
Reading this thread is the nail in the coffin, as far as I'm concerned.
Cura is OK. The only thing I liked the look of in Netfabb was the support structure. The one in Cura is too inflexible and I just end up designing my own support structures into the model.
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