Ultimaker 3 Initial Setup Issues

[thatguy 0]

So I just opened up our new Ultimaker 3 and already having issues with setup.

Walking through the steps on the display, it acknowledges that Print hear slot 1 has PrintCore AA (as it came from factory), then says that "Print head slot 2 has PrintCore AA 0.4, Replace with BB 0.4". It clearly has BB 0.4 in slot 2.

Then I got an error message that it told me to look up, so I did and it just said to restart the machine. Did that. Still won't recognize that slot 2 has BB 0.4 loaded in it. So I removed and replaced BB 0.4 and the fan started going crazy and gave me another error code to look up. So I did, and restarted the machine again.

I've rebooted the machine 3 or 4 times, and I can't get it to correctly recognize slot 2.

[gr5 2,172]

Almost certainly the machine is fine but the core is programmed wrong. I'd send just the BB core back to where you bought it.

[gr5 2,172]

By the way you can just tell the printer that there is pva on the second extruder but tell cura that you loaded pva and you can slice and print just fine through that BB core that thinks it's an AA core. I would doulbe check the nozzle though - if you remove the rubber ring around the nozzle and look with a loupe or reading glasses you should see a tiny "AA 0.4" or "BB 0.4" on the nozzle itself. The only difference mechanically between the 2 is the nozzle. The other differences is that the eeprom is programmed as either AA or BB and the white marking of course.