gianmaria 0 Posted April 27, 2017 in Ultimaker 3 cannot boot When I switch on the printer from the button on the rear side, the printer switches on suddenly but then it cannot go on and it remains stuck forever. I can hear the fans on for a second but then the printer shows the logo Ultimaker on the screen and it stays like this forever. It seems to me like a booting problem of the software. Can I follow a reset procedure from outside? What do you suggest? Share this post Link to post Share on other sites
gr5 897 Posted April 29, 2017 in Ultimaker 3 cannot boot The fans going on and then off is normal. The logo should stay on for a long time. Maybe a minute or two. If after 5 minutes you still just see the log then contact support. There is a blue "support" button below and to the right of the last post in every topic. Share this post Link to post Share on other sites
gianmaria 0 Posted May 2, 2017 in Ultimaker 3 cannot boot Thanks for the answer but in my case the printer is stuck to the booting procedure I guess.. After one hour or more it is still at the point of showing the logo. Share this post Link to post Share on other sites
gr5 897 Posted May 3, 2017 in Ultimaker 3 cannot boot Call reseller. You need a new circuit board. The smaller one. The red one. Share this post Link to post Share on other sites
