Cura 2.50 64 bit / Windows 10 won't start

[knackered 0]

Hi all, new to 3D printing. I installed Cura 2.50 64 bit on Windows 10, selected everything during install and it won't start. There's no splash screen or anything. I deleted the cura folder and also tried renaming it to cura.bak, but the results are the same. Any advice would be appreciated, happy to upload any files that might be useful in troubleshooting.

Thanks!

[gr5 2,094]

Was this your first install ever of Cura or did you already have an older version installed?

[knackered 0]

Was this your first install ever of Cura or did you already have an older version installed?

Thanks for the reply. First ever. Just bought a machine so I know I've never installed it before.

[ahoeben 1,886]

Can you locate the file C:\Users\[your username]\AppData\Local\cura\cura.log and post it somewhere (eg pastebin.com)?

[pgrunwald 0]

Are you on a laptop with multiple GPU? Make a desktop Icon and right click on it. Do you have an option that says "Run with graphics processor" ?

[knackered 0]

Thanks for trying to help all. I installed Cura 15 instead and that worked, went back and tried 2.50 and it worked. I'm guessing one of the dependencies didn't install correctly with 2.50 but did with 15. Thanks!