Thanks for the answer. I will prepare a video.
Okay maybe cleaning is wrong. When a print starts it squeezes some filament out at the corner (a small blob) with the filament you want to print. Then after the first or some more layers (depending on first layer area) it does the same with the unused nozzle/filament. And when this happens at the second layer it crashes.
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Dim3nsioneer 558
I'm not sure if I get your issue correctly as there is no nozzle cleaning but a level switching on the second printcore.
If this is your problem, i.e. the print head does not drive to the level switch correctly, you might want to try to re-calibrate it. There is an assistant for this in System->Maintenance->Calibration (first option) on the printer.
In case I got you wrong, please post a short video.
It might also be a good idea to get in touch with your Ultimaker reseller as driving into the clips is far from standard behavior and hints for an issue which might fall under waranty.
Edited by GuestLink to post
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