Jump to content
mpage

There is a problem with the active level sensor

Recommended Posts

Posted · There is a problem with the active level sensor

Just got the Ultimaker 3 today. I have cleaned the nozzles, build plate etc as some forms suggest. I have done a factory reset and ran through that 2 times. Also I calibrated the Z axis. When I try to Systems, Build Plate, Active Leveling - It says the error "There is a problem with the active level sensor". Also, when I try to do a print, it does the same thing. I can not go back into the program and I have to fully shut off the printer at the back to restart it. Help! Thank you in advance.

Share this post


Link to post
Share on other sites
Posted · There is a problem with the active level sensor

Still no luck. I will contact the local seller. Appreciate the quick response.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Survey: Understanding your workflow
      Interact with future concepts and aim to collect your feedback and opinion. In particular, if this would/could be a welcome addition to your 3D printing workflow. Interested?
      • 0 replies
    • Coronavirus: Let's do our part
      Through this post I would like to further explain what we are doing, and what you could be doing. 
      Our efforts consist of 2 layers. First; connect medical institutions and hospitals to (local) 3D Printing hubs to help them print parts of which a 3D model already exists. And second, contribute to design the necessary part and then have it printed via a (local) 3D printing hub. Experts are available from within Ultimaker and from within our network of 3D printing experts.
        • Like
      • 45 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!