Jump to content
Ultimaker Community of 3D Printing Experts

There is a problem with the active level sensor


Recommended Posts

Posted · There is a problem with the active level sensor

Just got the Ultimaker 3 today. I have cleaned the nozzles, build plate etc as some forms suggest. I have done a factory reset and ran through that 2 times. Also I calibrated the Z axis. When I try to Systems, Build Plate, Active Leveling - It says the error "There is a problem with the active level sensor". Also, when I try to do a print, it does the same thing. I can not go back into the program and I have to fully shut off the printer at the back to restart it. Help! Thank you in advance.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 13 replies
    • Create New...