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Ultimaker 3, XY-Blocks faulty


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Posted · Ultimaker 3, XY-Blocks faulty

Hi and welcome,

 

You can contact you reseller for this. These parts came with the first Ultimaker 3 printers and had an issue with strength (as you see).

 

I would think these should be replaced by your reseller without cost for you. 

 

The spare part is called sliding block half (and needs two to make a sliding block). 

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    Posted · Ultimaker 3, XY-Blocks faulty

    Hopefully you bought from Dim3nsioneer.  They have awesome support.  You will almost surely get free replacements for all 4 blocks.

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