Jump to content
Ultimaker Community of 3D Printing Experts
PLTW-Ultimaker

Trouble running Cura on my windows 10 system

Recommended Posts

I am not able to run Cura 3.5.1 on my computer. I was having the same problem with 3.4.1 earlier. I uninstalled 3.4.1 and installed 3.5.1. The program opens to the loading screen where it asks for consent to terms of service. Then the program dies. Here is a log of the situation:

 

Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x5bbf5d93
Faulting module name: ig7icd64.dll, version: 9.17.10.4229, time stamp: 0x55653f7e
Exception code: 0xc000041d
Fault offset: 0x0000000000740f4e
Faulting process id: 0x1c34
Faulting application start time: 0x01d4779a19f3e531
Faulting application path: C:\Program Files\Ultimaker Cura 3.5\Cura.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ig7icd64.dll
Report Id: cb5305fd-6c1b-4601-9ff5-66ececcb30b0
Faulting package full name: 
Faulting package-relative application ID: 

 

Any help would be appreciated, as I need Cura for my classroom. Thanks.

Screen before crash.jpg

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Introducing Ultimaker Cura 3.6 | Beta
      Ultimaker Cura 3.6 | Beta is available. It comes with new features, bug fixes, and UX improvements. We would really like to have your feedback on it to make our stable release as good as it can be. As always, you can download the beta for free from our website, for Windows, MacOS, and Linux.
        • Like
      • 92 replies
    • Print Core CC | Red for Ruby
      Q: For some users, abrasive materials may be a new subject matter. Can you explain what it is that makes a material abrasive when you are not sure which print core to use?
      A: Materials which are hard in a solid piece (like metals, ceramics and carbon fibers) will generally also wear down the nozzle. In general one should assume...
        • Like
      • 30 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies
×

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!