Jump to content
UltiMaker Community of 3D Printing Experts

cant move printhead.


peterswift
 Share

Recommended Posts

Posted · cant move printhead.

I had a wierd issue yesterday. I saw the machine (ultimaker 3 extended+) print the first support brim layer. Then when switching to the second extruder with PLA the just went bananas.  Firstfillament blob" and started making loud machine gun noises when trying to move around so I turn it off.

Now I get this error message "https://ultimaker.com/en/resources/23151-the-x-or-y-axis-is-stuck-or-the-limit-switch-is-broken"
If I manually try to move the print head I can only move it one axis.

Im not sure what could be the issue and don't quite understand the guide in the link.

  • Link to post
    Share on other sites

    Posted · cant move printhead.

    The horrible "machine gun" noise happens when the stepper "skips" steps.  It's a magnetic thing and although it sounds horrible your printer should be fine.  All the mechanical parts are stronger than the maximum force from the steppers.

     

    If you power off and one axis is stuck then you have a serious mechanical problem.  I've seen this when sugar water, candy, glue, glue stick, or hair spray gets on the shafts but it could be many causes.  I recommend you start taking it all apart.  Loosen the 4 pulleys for the bad axis.  Completely pop out the two shafts that go through the head and put the head aside somewhere.  Try to figure out if a shaft won't turn or more likely if one or two blocks won't slide along one of the outer shafts in the gantry.

     

    It could be as simple as LED wiring caught in the belt/pulley system.

     

    If you printer is very new, you could try warranty service with your reseller but this printer is meant to be taken apart somewhat.  Certainly the gantry isn't too hard.  If you take apart one of the 4 slider blocks however be very very careful.  Those are easily destroyed (replacements are very cheap but who wants a "down" printer while waiting for replacement).  So pry those open very gently.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • Here it is. The new UltiMaker S7
        The UltiMaker S7 is built on the success of the UltiMaker S5 and its design decisions were heavily based on feedback from customers.
         
         
        So what’s new?
        The obvious change is the S7’s height. It now includes an integrated Air Manager. This filters the exhaust air of every print and also improves build temperature stability. To further enclose the build chamber the S7 only has one magnetically latched door.
         
        The build stack has also been completely redesigned. A PEI-coated flexible steel build plate makes a big difference to productivity. Not only do you not need tools to pop a printed part off. But we also don’t recommend using or adhesion structures for UltiMaker materials (except PC, because...it’s PC). Along with that, 4 pins and 25 magnets make it easy to replace the flex plate perfectly – even with one hand.
         
        The re-engineered print head has an inductive sensor which reduces noise when probing the build plate. This effectively makes it much harder to not achieve a perfect first layer, improving overall print success. We also reversed the front fan direction (fewer plastic hairs, less maintenance), made the print core door magnets stronger, and add a sensor that helps avoid flooding.
         

         
        The UltiMaker S7 also includes quality of life improvements:
        Reliable bed tilt compensation (no more thumbscrews) 2.4 and 5 GHz Wi-Fi A 1080p camera (mounted higher for a better view) Compatibility with 280+ Marketplace materials Compatibility with S5 project files (no reslicing needed) And a whole lot more  
        Curious to see the S7 in action?
        We’re hosting a free tech demo on February 7.
        It will be live and you can ask any questions to our CTO, Miguel Calvo.
        Register here for the Webinar
          • Like
        • 10 replies
      • UltiMaker Cura 5.3.0-Alpha 🎄 Tree Support Spotlight 🎄
        Are you a fan of tree support, but dislike the removal process and the amount of filament it uses? Then we would like to invite you to try this special release of UltiMaker Cura. Brought to you by our special community contributor @thomasrahm
         
        We generated a special version of Cura 5.2 called 5.3.0 Alpha + Xmas. The only changes we introduced compared to UltiMaker Cura 5.2.1 are those which are needed for the new supports. So keep in mind, this is not a sneak peek for Cura 5.3 (there are some really cool new features coming up) but a spotlight release highlighting this new version of tree supports.  
          • Like
        • 17 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    ×
    ×
    • Create New...