Cura 3.6.0 startup crash in win 8.1

[afranx 1]

hi, I just installed Cura 3.6.0 and I have this problem. How can I fix it?

this is the cura-crash log

Quote

Thread 0x00000df4 (most recent call first):
  File "C:\Program Files\Ultimaker Cura 3.6\plugins\USBPrinting\USBPrinterOutputDeviceManager.py", line 78 in _updateThread
  File "threading.py", line 862 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x00000d74 (most recent call first):
  File "threading.py", line 297 in wait
  File "zeroconf.py", line 1569 in wait
  File "zeroconf.py", line 1153 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x00002204 (most recent call first):
  File "threading.py", line 297 in wait
  File "zeroconf.py", line 1569 in wait
  File "zeroconf.py", line 1017 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x000021a0 (most recent call first):
  File "zeroconf.py", line 946 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x000029fc (most recent call first):
  File "threading.py", line 297 in wait
  File "threading.py", line 549 in wait
  File "C:\Program Files\Ultimaker Cura 3.6\plugins\UM3NetworkPrinting\src\UM3OutputDevicePlugin.py", line 299 in _handleOnServiceChangedRequests
  File "threading.py", line 862 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x0000073c (most recent call first):
  File "C:\Program Files\Ultimaker Cura 3.6\plugins\RemovableDriveOutputDevice\RemovableDrivePlugin.py", line 61 in _updateThread
  File "threading.py", line 862 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x00000d20 (most recent call first):
  File "threading.py", line 293 in wait
  File "threading.py", line 424 in acquire
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x000020b4 (most recent call first):
  File "threading.py", line 293 in wait
  File "threading.py", line 424 in acquire
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x00001a18 (most recent call first):
  File "threading.py", line 293 in wait
  File "threading.py", line 424 in acquire
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Thread 0x00000964 (most recent call first):
  File "threading.py", line 293 in wait
  File "threading.py", line 424 in acquire
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
  File "threading.py", line 914 in _bootstrap_inner
  File "threading.py", line 882 in _bootstrap

Current thread 0x0000286c (most recent call first):
  File "X:\3.6\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 310 in _logInfoWidget
  File "X:\3.6\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 160 in _createDialog
  File "X:\3.6\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 81 in __init__
  File "X:\3.6\build\inst\bin\cura_app.py", line 116 in exceptHook

 

:)

[nallath 1,124]

Could you also share the content of cura.log?

[cyclepath 1]

3.6.0 is also crashing on my win 8.1 @ startup.

Tried running in win 8 compatibility mode. Still crashes.

 

[nallath 1,124]

Look, I can't help you if I only get information that it crashes. I need things like logs, reproduction steps and information about your computer specs.