Filament stuck in feeder

[Suzanne94590 0]

The filament was not coming out of the nozzle so we disconnected the Bowden and cleaned out the old filament, but we had to cut it off at the feeder and now the piece of filament is stuck in the feeder and we cannot figure out how to get it out.  It’s a Ultimater 2 GO and I sure as hell don’t want to take the feeder apart.  What can we do to fix this and move on?  THanks.

[Smithy 1,145]

You can try if you load a new material without the Bowden tube if the piece comes out. If not then there is no other way to open the feeder. It is basically not difficult, just the 4 screws to get off the top of the feeder, but the problem is, that these 4 screws are also holding the stepper motor behind. So you have to be very careful that the stepper will not fall down. 

 

Best to unscrew only 3 screws and the 4th screw only a little bit and try if you can open the housing. Another way is to try to hold the stepper motor with some longer thing, a small ruler or something like that. 

 

On the Um2Go the stepper motor will not completely fall off, so you should be able to grab the motor on the wheel and pull it back into his position.

[Suzanne94590 0]

Thank you.  We did try to pull of the tube and run the advance filament, but it did not work.  I think we are stuck with your solution.  Thanks again for helping.