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You can try if you load a new material without the Bowden tube if the piece comes out. If not then there is no other way to open the feeder. It is basically not difficult, just the 4 screws to get off the top of the feeder, but the problem is, that these 4 screws are also holding the stepper motor behind. So you have to be very careful that the stepper will not fall down.
Best to unscrew only 3 screws and the 4th screw only a little bit and try if you can open the housing. Another way is to try to hold the stepper motor with some longer thing, a small ruler or something like that.
On the Um2Go the stepper motor will not completely fall off, so you should be able to grab the motor on the wheel and pull it back into his position.
Thank you. We did try to pull of the tube and run the advance filament, but it did not work. I think we are stuck with your solution. Thanks again for helping.
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Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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Smithy 1,144
You can try if you load a new material without the Bowden tube if the piece comes out. If not then there is no other way to open the feeder. It is basically not difficult, just the 4 screws to get off the top of the feeder, but the problem is, that these 4 screws are also holding the stepper motor behind. So you have to be very careful that the stepper will not fall down.
Best to unscrew only 3 screws and the 4th screw only a little bit and try if you can open the housing. Another way is to try to hold the stepper motor with some longer thing, a small ruler or something like that.
On the Um2Go the stepper motor will not completely fall off, so you should be able to grab the motor on the wheel and pull it back into his position.
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