Jump to content
Ultimaker Community of 3D Printing Experts
Sign in to follow this  

After week of break, X and Y axis LOCKED, can't move by hand (on/off)

Recommended Posts

I left UM for several days unused, I just turned few minutes ago, start print and suddenly I can hear sound and then X/Y start missing steps (like by huge M as both axis locked)...

I can't move it by hand (unless I use a lot of force). I haven't done with it ANYTHING, it just happened after several days of non using...

I can't see what is wrong, belts looks fine, looks like motors are just locked...

Any help with it ?


Share this post

Link to post
Share on other sites

When the motors are energized, the head will usually be pretty hard to move by hand. I think that the steppers are explicitly released at the end of a print, or after 60s of inactivity by default. Perhaps that release isn't happening now for some reason? Is it also hard to move when the printer is powered off?


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Our picks

    • How to 3D print with reinforced engineering materials
      Ultimaker is hosting a webinar where we explain how you can achieve and maintain a high print success rate using these new reinforced engineering materials. Learn from Ultimaker's Product Manager of Materials and top chemical engineer Bart van As how you can take your 3D printing to that next level.
      • 0 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!