cura dont start on Win10 Home 1809

[superbike 0]

Hello,

since Windows Update to 1809 i cant start cura; V3.6 or V4 Beta, both are hanging on "loading preferenzes ..."

See the logfile from /C:\Users\xxxx\AppData\Roaming\cura\4.0.

 

whats to do?

cura.log

[nallath 1,124]

By the looks of it, something is messing with the connection between the front-end and the backend. Could you try to see what happens if you disable your firewall / virus scanner while you start Cura?

[superbike 0]

thank you, here are the results:

Disabling windows firewall lets cura not start, but

disabling avira virus scanner (windows firewall is enabled again) lets start cure normal!

If avira virus scanner is enabled then cura 4.0.0 runs only in "windows8 comatibility mode".

 

whats to do that cura runs with enabled virus scanner normal under Win10 Home 1809?

Edited February 12, 2019 by superbike

[nallath 1,124]

Simply put, we don't know. The developers of anti-virus software don't ever share why something is marked as a virus, so we don't know what to do to resolve this.

[DivingDuck 105]

I got rid of all these external AV/FW tools on Windows systems since more than a decade now  and use instead the internal windows solution. I never regret it.

Most times when it came to problems with software and updates these days, tools like Avira was a major part of the problem especially if a user runs the tools out of the box w/o fine tuning.