Jump to content
Ultimaker Community of 3D Printing Experts

Not loading thorugh USB after firmware upgrade


aripod
 Share

Recommended Posts

Posted · Not loading thorugh USB after firmware upgrade

I upgraded the latest firmware version on the UM3 (05.02.). Now when I want to print something from the USB, it lists all the models but it says loading and when selecting one, it jumps back to the main menu as shown in the attached video.

 

Should I do a factory reset?

 

Thank you.

20190329_094747.zip

  • Link to post
    Share on other sites

    Posted · Not loading thorugh USB after firmware upgrade
    25 minutes ago, aripod said:

    I upgraded the latest firmware version on the UM3 (5.2.8.20190320). Now when I want to print something from the USB, it lists all the models but it says loading and when selecting one, it jumps back to the main menu as shown in the attached video. Therefore, I cannot print. I did a factory reset but that did not help.

     

    Thank you.

    20190329_094747.zip 14.38 MB · 0 downloads

     

  • Link to post
    Share on other sites

    Posted · Not loading thorugh USB after firmware upgrade
    11 hours ago, rojaljelly said:

    I have the same problem.
    Why is this firmware upgrade marked as "stable" ???
    Can anybody tell me how to downgrade the firmware?

    I have received support from UM and the suggestion was to install the "test version" I think it is called, but the printer was never able to install it. Therefore, he suggested to use cura rather than simplify 3d which is what I was using. Apparently, there is an issue with the software: https://forum.simplify3d.com/viewtopic.php?f=9&t=13030&sid=9feb4e457d54382ab39434adb1acbc3f

  • Link to post
    Share on other sites

    Posted · Not loading thorugh USB after firmware upgrade

    It is not a problem for Ultimaker because they have Cura.

    Simplify3D is 3rd party software so not their problem.

    I've mailed to S3D and they've sent me a new FFF profile but I haven't tested it yet.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • Ultimaker showcase | April 2022 | 4pm CEST | 10am EDT
        I'm excited because I've personally produced this showcase event, so if you are curious what else I'm up to nowadays, come check it out and say hi in the chat! It would mean a lot! 
          • Like
        • 4 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 12 replies
    ×
    ×
    • Create New...