Cura 13.10 - Head wanders off into infinity

[gadgetfreak 7]

Hi,

I think I've found a bug in Cura 13.10 (sliced with Ultimaker 2 profile).

The head wanders off into infinity, see this screenshot:

https://www.dropbox.com/s/hcc918vp8s3vjs1/Screenshot%202013-10-22%2011.48.14.png

The profile used is this (from the excellent new "Copy profile to clipboard" feature):

CURA_PROFILE_STRING:eNrtV0tv4zYQvgpGf8Qct2iiSrKdxwa6bOHk0hQFNkCT

XARaGltsJFEgqTi24f/eISkpcuJsd7HbSxEfbGk47/nmk1ywNcokR77MdRz4obdi

RZHonKcPFSpFojNPopYs1VxUCVZsXmB8Ixv0lCh4lhTWwdDgxFtw8pFhpbhex2EQ

eJXYbApMFN8gKUy8WvJKJ6pGzOy5u9dY1iiZbiTGUXRAGsUHhONDwkkvnGO25/g0

8FRT10LqePaIcr3KUaJXF0wvhCwTluWoqNL4D1Fhp5lkDSsSfNKysWefhM5NkaxE

ipBx+tUo48g/m74Wm6RfCceHhJOhcFGIlemNHwz771o2eSFlpWgqHU/86VBqk26P

wpP9s5JXCd08YhGH+yepKOe8WroR71vwcq8LARnOhdai3Bv/2BPzvzGl8fLqIT6f

eILaXLDa5kPnkecCd+OfmmJaPw5M7oAAwCuLJHdv1FIhCpt7izpeYkwtZx0wsxaZ

D5yGVvAKqRxbfitasjoekx9315VUYLXUeZuJcWa9k5G5fgZpf5eU7MlK+nQWJCV8

IUmdMEdGq8EXOr5khep2RYt6uDquaCexhbadokx65Fm5dR31wE2e1oQZpVmVmnU6

7eWboZiczCUvh20gF5ItqHAml7yiztk7q6Bqlpqxh36rM2cKX8z1WW5MVjyjppnw

Vk67hnLB0n2j6OXh0DKiqp+SXEjJaXZJU1ksG/pZ15iwtnVf0pkf1KEERY1VMuda

HVIgCBtueqSqNddpbup2anXRUGOoWwS8ZfyhqMOR38E5RVNE8hQfhy9EaxL9RH2X

2l+mIsP44nPBU8yA6Y+wzdh6Z7410o9B7G508YkpnoJCrSm2+gi/G8CBY2EyKQak

vIO/qFzS2e4z8w4uCRokHpItuf7TsB6YOHTW8qILetlSC1CDMmfoqMZxxK4ciFYu

9nJglQqlh1bmfje6ikJoPxdEYpLKemRFg2p0dR70J2xOiG80Qi0oTRohlT26DoPT

TsF2D1Zc56BzBFo1EIsFeT+D2wDuAuOdtgNuf70DLYB2DrDKFC2Uskr3QZuCUbp/

rRLCfTj1A7jcDsln1xqYkN0TADKxqiCcliVVEMGsL+L5c7FBKayRJcOMJu0oxMS5

jIIAZuMXFq0ijMuSCgPDF0CppQ/fHgTYkvHKhtovhhoanoKdP7XX932P6u8QOasy

uPqNLk3bJ/D5QMRBngaLBFhph3AdToI3DaxeBvSUHZjAB76AtWggp/SA65+pyhC+

4nMhkcZAm7kHFCp1dkzljoPgX4zt08ohqIMtA6IByo9mi2AYmTxaDfdOcmSwQlGR

aA2UKNGMx+JB0pLRC4PFzi/0rKMcpnB7HBEczddhJN1DU7chGXW8y6jPBh+xglIY

t8/Q/mJRb8H+iLK1iZpHDXAFotFd7iu2Hl2fTd52qjTW9Eak3JKdv53Dwc317LZG

72T3fyK7m/B7+C4MDvNdGPxQwrOxjreHX3J3o5vgB9bwnxXxFawdvUHbN8E3Mrex

Cd/Z/p3tv4ft238XwzfcXvj8iuH++OwpWclAQyIRT4p+qh7Jw8q8e89aCPYPEyul

CeoVUvNMfWkjpe1mh1bTaztTkvTSI6B/8hXU7SI5ei2bQvO66LdRKr9dXQez8Qlc

ToOgo43RzbZT3BmF2y39WUmednBnL+jRdm8vNrtXW2zcvfD2DzUCkV4=

Thanks for any help,

Daniel

 

[Daid 306]

I think this also relates to the model, as I do not get the same problem with the same profile. Can you share it?

 

[gadgetfreak 7]

Thanks for quick response Daid. Unfortunately not since it's a customer project which I've been asked to keep confidential. But I will ask if I can share it with you only. If I can, how would you like to have it? Dropbox link or e-mail?

[ian 32]

Thanks for quick response Daid. Unfortunately not since it's a customer project which I've been asked to keep confidential. But I will ask if I can share it with you only. If I can, how would you like to have it? Dropbox link or e-mail?

 

you can send me the stl Daniel if you want... i can check out the polygons tonight.

Ian :-)

 

[ian 32]

actually i can check it now at the moment.... very very sleepy office... Yawnnnn

 

[Daid 306]

Email is fine, d.braam@ultimaker.com, I'll delete the file and do not share it with anyone else (which is my default procedure if I do not get explicit permission to share the file)

 

[ian 32]

or send it to me and i will secretly sell it to my friends in Saudi Arabia for... 1 million euros... WOHAAAA... ;-)

Ian :-)

 

[gadgetfreak 7]

No confirmation from my customer, I'll get back as soon as I've heard from them.

[gr5 2,229]

It looks like the bottom of your part is a "shell". Maybe you could just send Daid the bottom 1mm of the part somehow. The bizarre thing is the skirt seems to be both inside and outside the part!

 

[gadgetfreak 7]

I forgot to mention a pretty relevant thing...the object is pretty large, so in the error scenario I have sunk it into the platform with "Cut off object bottom (mm)" by 92mm.

The model needs a lot of internal support structure.

It seems to occur at many "cut off" heights.

The error occurs at the second layer.

However, when I slice the full model (i.e. when not using "cut off.."), the error is not there.

I have checked it it Netfabb and the model is "good" (no holes/bad edges etc).

 

[Daid 306]

Could be a bug in clipper. I just updated my development version of Clipper (library I use for lots of the heavy lifting) and the changelog reports a few bug fixes for rare bugs. You could try changing the cutoff point by 0.1mm to see if that causes a difference.

 

[gadgetfreak 7]

I did change it by 1mm up and down and to completely different cutoff points but not in 0.1mm changes. The ones I tried all gave the error. I hope I can supply you the model tomorrow or this week at least to test with. Thanks.

[gadgetfreak 7]

I was allowed to share with you Daid and I have sent you an e-mail now

 

[ian 32]

my Arabian friends will not be happy.... :-(

I have failed once again.......