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Unable to run after downloading Cura 4.3!!!

MorgiedM79

By MorgiedM79
in UltiMaker Cura

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MorgiedM79

MorgiedM79 0

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Posted · Unable to run after downloading Cura 4.3!!!

Was running Cura 3.6. Downloaded the Cura 4.3 update. During the install of 4.3 an option to uninstall the old 3.6 version popped up. I chose yes, but was given the "unable to uninstall Cura 3.6. Would you like to install 4.3 anyway?" I chose Yes

 

481352914_cura1.PNG.bd1626fceae3b53a37a9b44241c8450b.PNG

Cura 4.3 installation completes. I am prompted to "Launch Now" at the end of the installation. I choose "Yes" and I am faced with this error message:

 

1000771084_cura3.PNG.75671f9e28bd190882184cbf106b16a2.PNG

I run as Admin (even though I am an admin) and the same message. I have engineers needing to run this program on a company computer. I figure I will just run the old 3.6 version.:

 

 

2009628724_cura2.PNG.5e8429a89bc04ba7d40f946812f831ea.PNG

I choose Ultimaker Cura 3.6.0 (has been running perfectly since March until now) I now cannot open the OLD version and get the same error:

809323577_cura4.PNG.46255242cdbe5bacb8edf89d2d19f602.PNG

I have been searching through forums for 2+ hours and have tried everything. The compatibility mode solution, the uninstaller does not work from either program file or the control panel, I have check the Security Tab under properties and I have full control. Please help!! 

cura 3.PNG

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