Jump to content
UltiMaker Community of 3D Printing Experts

Unable to run after downloading Cura 4.3!!!


MorgiedM79
 Share

Recommended Posts

Posted · Unable to run after downloading Cura 4.3!!!

Was running Cura 3.6. Downloaded the Cura 4.3 update. During the install of 4.3 an option to uninstall the old 3.6 version popped up. I chose yes, but was given the "unable to uninstall Cura 3.6. Would you like to install 4.3 anyway?" I chose Yes

 

481352914_cura1.PNG.bd1626fceae3b53a37a9b44241c8450b.PNG

Cura 4.3 installation completes. I am prompted to "Launch Now" at the end of the installation. I choose "Yes" and I am faced with this error message:

 

1000771084_cura3.PNG.75671f9e28bd190882184cbf106b16a2.PNG

I run as Admin (even though I am an admin) and the same message. I have engineers needing to run this program on a company computer. I figure I will just run the old 3.6 version.:

 

 

2009628724_cura2.PNG.5e8429a89bc04ba7d40f946812f831ea.PNG

I choose Ultimaker Cura 3.6.0 (has been running perfectly since March until now) I now cannot open the OLD version and get the same error:

809323577_cura4.PNG.46255242cdbe5bacb8edf89d2d19f602.PNG

I have been searching through forums for 2+ hours and have tried everything. The compatibility mode solution, the uninstaller does not work from either program file or the control panel, I have check the Security Tab under properties and I have full control. Please help!! 

cura 3.PNG

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    ×
    ×
    • Create New...