Jump to content
Ultimaker Community of 3D Printing Experts

Ultimaker out of material, when it's not

Recommended Posts

Posted · Ultimaker out of material, when it's not

Hi everyone


I've been having issues with my ultimaker S5 saying it's out of material, when it's not. I have looked into the issue by:
1. Changing printcores

2. Changing filament type

3. Cleaning nozzles

4. Cleaning motors on the back


I still can't seem to fix the issue, has anyone been having the same problems?

Hope that someone can help me fix this problem.

  • Link to post
    Share on other sites
    Posted · Ultimaker out of material, when it's not

    Have you checked the tension on the filament on the feeder? You might need to adjust it so it grips tighter (adjust via the screw on top of the feeder) The filament should have some small marks in it where its getting gripped and pushed, it the tension is wrong it can slip and you will find you will have bits of filament missing where its slipped and eat away.

    • Thanks 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Startups, apply for the Forward AM Innovation Award!
        Are you a startup using 3D printing? Perhaps you should continue reading... 
        Together with BASF we are launching the Forward AM Innovation Award - the very first global contest for startups developing new applications with 3D printing!
        Why apply?
        The winning startup will receive €100,000 in goods and services*, along with coaching and marketing exposure from top-notch leaders in the industry.

        Who can apply?
        Your startup creates products using Additive Manufacturing, is less than 5 years old, and has less than 50 employees. We are looking for 3D printing applications with a strong focus on innovation, sustainability and scalability.
        Dental aligners, shoes, tools, automotive parts, music instruments, industrial tooling and molding, medical implants, sports equipment, toys, architecture, fashion, construction... all are welcome to join!
        Do you have an innovative, sustainable and scalable idea that leverages the unique possibilities of 3D printing? Then it is time to apply!
        More information can be found here.
        Applications close on March 28th, 2021
        * What does "in goods and services" mean?
        The winner will be able to pick any item from the overall product and service portfolio of the sponsors, e.g. printers, materials, consulting, software... Choose whatever you need to accelerate your startup.
          • Like
        • 0 replies
      • New here? Register your Ultimaker for free 3D printer onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 0 replies
    • Create New...