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Can't log in with account


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Posted · Can't log in with account

It is not possible for me to log in with my old account "boogieman". 

If i want to do a password reset it says:


The given User does not exist.


I've tripple checked the email address and its the same where i received mails from the community.ultimaker.com forum.

I would like to use my old account.

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    Posted · Can't log in with account

    Send a direct message to @SandervG with your email and he should be able to reset your account hopefully.  But he is on a tight deadline right now and you might do better to wait a few weeks. 

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