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Posted · Layer issue at particular height on all prints with Ultimaker 2

I have tried cleaning the z-screw and regreasing. Every once in a while the layer issue seems to not happen. But I have a whole table of test prints that show the line through them.

 

I use Cura for my slicing. Is there any chance this could be a software issue? Or do I need to order a new z-screw and motor to fix?

aibizxfzyab21.jpg

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