IOS Support

[Riley9 0]

new to 3D printing and I've tried to download the free software and I get a message to says software needs updating please contact developer 

 

see attached Pic

 

any help would be greatly appreciated 

 

Thanks

Paul

[Smithy 1,145]

This is a MacOS security feature which prevents unsigned applications to start (for the first time only)

 

Open your Finder got to Applications and right click on the Cura application and select open. Then another message box appears asking if you want to start it or not.

 

Every further start goes then completely normally.

[Riley9 0]

Ive done that 

but the process starts all over again when I restart the Mac 😡

 

and I cant find an option to permanently allow Cura to run

 

[Smithy 1,145]

Then I guess you don't have move the application to the application folder?

[Riley9 0]

not sure how to be honest

[Smithy 1,145]

When you download Cura you get a *.dmg file, which opens automatically. There you find the application itself "Ultimaker Cura".

Just drag and drop the file to your application folder shown in the Finder sidebar.

 

Then go to the application folder, scroll down to "Ultimaker Cura" do the right click, open, confirm and that's it.

[Riley9 0]

Nope doesn't work every time I restart the Mac 

and try to open Cura IOS tries to verify the file and up pops the original screen shot I posted.

 

sorry to be a PITA

 

[Riley9 0]

[Smithy 1,145]

MacOS normally flags the file after you confirmed it to open anyway.

When this is not working in your case then it probably cannot write the flag, which is normally the case when you start Cura directly from the DMG image and not from the application folder.

 

But when you have done this and it is still not working, I am lost and have currently no more ideas. But it is not a problem of Cura, you will have the same issues with other applications which are not signed by Apple.

[ahoeben 1,968]

24 minutes ago, Smithy said:

you will have the same issues with other applications which are not signed by Apple.

 

Small correction: He will have the same issues with other applications which are not signed by a registered developer. It is strange that the official Ultimaker Cura app is not signed with a developer certificate. @nallath, care to shine your light on this?

[Smithy 1,145]

You are right Aldo, here the details of Cura:

 

@MBP16 ~ % codesign -dv --verbose=4 /Applications/Ultimaker\ Cura.app
Executable=/Applications/Ultimaker Cura.app/Contents/MacOS/cura
Identifier=nl.ultimaker.cura
Format=app bundle with Mach-O thin (x86_64)
CodeDirectory v=20200 size=17777 flags=0x0(none) hashes=550+3 location=embedded
VersionPlatform=1
VersionMin=657920
VersionSDK=658176
Hash type=sha256 size=32
CandidateCDHash sha1=e2599bb87681646988c3d28cdab1d251eb478f26
CandidateCDHashFull sha1=e2599bb87681646988c3d28cdab1d251eb478f26
CandidateCDHash sha256=623a11c6941539a73cf3a1ac1b792672cd52c94f
CandidateCDHashFull sha256=623a11c6941539a73cf3a1ac1b792672cd52c94fb3a856b50d9177785fb542de
Hash choices=sha1,sha256
CMSDigest=08bfd8372eb909b5795c3a79e06a5185aa7944c1d91a98461f00cd7a9ad400cb
CMSDigestType=2
Page size=4096
CDHash=623a11c6941539a73cf3a1ac1b792672cd52c94f
Signature size=8917
Authority=Developer ID Application: Ultimaker B.V. (V4B3JXRRQS)
Authority=Developer ID Certification Authority
Authority=Apple Root CA
Timestamp=23.12.2019 at 11:03:35
Info.plist entries=13
TeamIdentifier=V4B3JXRRQS
Sealed Resources version=2 rules=12 files=6157
Internal requirements count=1 size=180

 

So in my opinion it is signed!

 

@Riley9 Have you downloaded Cura from the Ultimaker website?