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Almost certainly you are too *far* from the glass. Just print again and as it prints the first layer push up on the bed a bit with your finger (or down). If I'm right and the bed needs to go up closer to the nozzle just turn the 3 knobs CCW (as seen from below) about a half turn. Turn all 3 knobs the same amount so that it stays *level* and such that you only adjust the height.
You will probably have to abort and start over but if you do this at the start of most prints you will get good at it. Also once it's level it tends to stay level for months or until you change a nozzle.
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gr5 1,872
Almost certainly you are too *far* from the glass. Just print again and as it prints the first layer push up on the bed a bit with your finger (or down). If I'm right and the bed needs to go up closer to the nozzle just turn the 3 knobs CCW (as seen from below) about a half turn. Turn all 3 knobs the same amount so that it stays *level* and such that you only adjust the height.
You will probably have to abort and start over but if you do this at the start of most prints you will get good at it. Also once it's level it tends to stay level for months or until you change a nozzle.
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