Print Core not recognized when I ran out of filament

[Shineon93 0]

Hi,

 

 

Printer is an S5.

Looking for assistance.  I ran out of filament while printing and the feeder cant unload the remaining filament in the print head and the bowden tube.  Even weirder the printer does not recognize the print core.  So wondering what I can do.  Any help would be appreciated.

[gr5 2,210]

To get the core to be recognized push it back into it's slot - particularly by the clear part.  And then you probably have to power cycle the printer as it's probably locked in some state.

 

To get the filament out, heat up the core and while it's heating up pop the bowden off the head:

remove the little white horse-show ring, and put the head in a corner so you don't bend the rods through the head.  Then while pushing down firmly on the collet (the white ring) lift up firmly on the bowden.

 

I have done this easily 100 times.  It is time you learn to do this.

 

now once the core is above 120C you should be able to pull the filament out and then you can cool down the core and slide it out if you want.

 

The bowden comes out of the feeder in the same manner.  Sometimes I have to remove both ends of the bowden to get the filament all out.