Post a picture of what your setup looks like instead, that would make it a lot easier to figure out what's going on.
If I take the shroud off, the spring pushes the nozzle down, so now the isolator touches the metal below - this also makes it a pain to get the shroud back on as I'm fighting the spring.
These pictures show the Olsson block and nozzle.
There are areas where it looks like it hasn't screwed on enough but the thread didn't seem to go any further.
Edited by stephenbrooks2
Your block simply isn't screwed in far enough into your hot end isolator (the thing with the holes). If it doesn't want to go any further it's because you have dirt in your threads most likely. Try heating the block up and tightening again. The isolator should be able to screw in all the way until it touches the block.
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That's fixed my vertical alignment problem! Thanks.
I had another go at moving the thread in and out and found it was just very sticky where it had got dirty. After a few times it moved a bit more freely. (I'm not sure how I'd do this with it heated up because presumably that would mean still being attached to the heater element.)
Anyway now I've reassembled it, the isolator is resting where it should be. I had to recalibrate the build plate height of course! First few layers of a test print appear to be OK...
It can be turned by inserting something like a small allen wrench or screw driver into the holes and then turning. To give yourself some more space to work you can remove the front left screw from the print head so that you can turn further before having to reposition. Not necessary now of course, but good to know for the future 🙂
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stephenbrooks2 0
This is a better diagram
https://ultimakernasupport.zendesk.com/hc/en-us/articles/115004154583-Printhead-Diagram-Ultimaker-2-
...the "isolator" is suppose to touch the "holder bottom" in the 2nd picture, but for me it doesn't.
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