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Printhead lowers into print when paused

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Posted · Printhead lowers into print when paused


When I pause a print on my Ultimaker 3 manually or through the "pause at layer" function in Cura, the printhead lowers itself into my print before moving to its paused position. This leaves a crater in my prints. I'm running the latest version of Cura and have my print bed leveled. The problem also occurs when I use standard Cura settings and try to pause the print using the Ultimaker controls. 

Thanks for all help in advance.


All the best,


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