ER66 - Decouplers not calibrated

[gaglobal 0]

We just bought a ULTIMAKER 5 Bundle.

 

Printing had been ok with No Issues, working with the material station is kind of been annoying some times.  we start with couple of errors that we had been able to solve them as per instructions but we had been stock all afternoon with E66 trying to calibrate the decouplers.  we are doing all step by step but at the end station just LED just flash once.

 

Need some assistance here guys. 

[apavlenko 0]

Hey all,

 

Has anyone been able to figure out the solution to this issue? I have been doing everything according to the instructions, but the process keeps resetting back. Really appreciate all the help/advice you can provide!

[Dustin 150]

Hi @apavlenko I am sorry your having this issue.
Have you reached out to UltiMaker Support about this issue?
I think you will get better help asking Support directly: https://support.makerbot.com/s/contactsupport