Print core pushing print & material station not rewinding

[martijnc80 0]

I have a Ultimaker S5 Pro Bundle.

 

Recently I have 2 problems. 

 

1. At the end of the print the printcore moves away. But when he does that, it moves against the top of the print, so it gets pushed away. The result is the glass plate gets pushed out of the mount! It only happens with higher prints. (say, > 50mm height)

 

2. After the print is done, the filament is unloaded from the core. It gets pushed into the materialstation, but the filamentspools are not rotating backwards. So the filament pushes into the open space in the material station. I can see the wheels of the material station rotate. But the spool doesn't.

 

Can anyone tell me what I am doing wrong? Of what I have to do to fix this?

 

Thanks!

[martijnc80 0]

Correction; the wheels of the material station are not rotating when unloading

[martijnc80 0]

Well, a reboot from both the printer and the material station solved it 😂