UM S5 leveling issue

[NovaStarGX 1]

Hi all

have a problem just cropped up today.

Sent a job to print on the S5 and after initializing, and going through the leveling procedure the machine stops and say "Active leveling could not be performed. Please check nozzle and bed and try again".

Now, I went through setup and leveled the bed, and checked nozzles. nothing I could see was wrong, but this is now the third time I went through the above/

Any suggestions or fixes?

[NovaStarGX 1]

OK, so after searching through Google, I found this one page which seems to have solved the problem. I followed through with the clear instructions & video and I'm good to go .. 😁

Problem seemed to be the adjusting bed screws on the front of the plate were too loose.

Here's the link for anyone else in trouble, hope it helps

https://fbrc8.zendesk.com/hc/en-us/articles/360001392851-Why-Isn-t-My-Active-Leveling-Working-

 

[Smithy 1,144]

Yes the bed screws should be not too tight and also not too loose.