Jump to content

Corrupt XY offset file


Recommended Posts

Posted · Corrupt XY offset file

I was wondering if anyone had come across an issue with the XY offset file becoming corrupt. Updating the firmware doesn't fix things, It'll always print this strange pattern. That's actually only half the pattern, I'll continue with the X rectangle at the top but tries to draw it too far back past the limit and starts grinding the gears a little. It always prints models fine, there's just no way for me to set the offset.


Ultimaker 3 with firmware version (most up-to-date at the time of writing)


  • Link to post
    Share on other sites

    Posted · Corrupt XY offset file

    There is a problem with the right print core, notice how this pattern isn't printed. I suspect the calibration data for the nozzle switching bay got lost or corrupted.


    Could you try the tests under menu: Maintenance / Diagnostics / Switching test

    When this shows problems, then calibrate the Switching Bay position under the menu: Maintenance / Calibration / Calibrate lift switch

  • Link to post
    Share on other sites

    • 2 weeks later...
    Posted · Corrupt XY offset file

    Thanks for the help CarloK. That first image wasn't the full calibration print. I didn't want to let it finish as the print head tries to print too far back and starts to grind against the back of the printer. See below for the full print with both nozzles. As you can see it's very random compared to what should be printed. I did the switching test and all seems fine with that. It prints files perfectly fine, just doesn't want to print a normal XY offset.


  • Link to post
    Share on other sites

    Posted · Corrupt XY offset file

    What kind of print core are you using? Is it an original Ultimaker print core?

    This type of problem in the XY calibration print most likely comes from using a print core with a bad configuration (there is a small programmable memory on the print core).


    See this thread for how to re-program the printcore. Note that there are different files for Ultimaker print cores and 3dsolex cores.

    Looking at it again, the 3dsolex 'solution' will not fix this specific error. Leave a note here when you have 3dsolex so I can look into it.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 48 replies
    • Create New...