Issue found for printer hanging in the status "printing" without progress

[Gero 6]

Hello there.

It seems I found the issue, why some printers rarely have the status "printing" without any progress bar displayed.

 

This appears to happen when the active leveling process at the start of the print failed. Like when one of the nozzles didn't touch the build plate, but the printer somehow thinks so. In this case the printer displays the active leveling as failed, aborts the print job and homes. Most of the times the printer tries the same print job again afterwards.

When the active leveling process works in the second attempt the printer works on the print job as normal. However the DF seems to have a problem with it. 

 

It seems the printer is telling the DF only that it is printing, but not on what and for how long. See the attached picture in this thread for how it looks in the DF.

 

It is normally great that the printer in case of a failed leveling gives the print job a second try, but currently this second attempt is loosing all its functions in the DF.

 

It would be great if the DF could also be aware of the second attempt. Or the second attempt is blocked, but displayed by the DF so the user can check the printer and start the print job again.

 

Hope that helps. 

[ctbeke 126]

Thanks for reporting, I'll relay this to the team working on this functionality.