S5 Pro Bundle Not Recognising Secondary Materials

[pbcrazy 0]

We just recently bought a S5 Pro bundle (w/the air manager and material station). It was working great until we updated to Cura 4.9.0 a couple days ago and it sent the 'new material profiles' to the printer. Now whenever we try to send the machine a print via network or usb, it aborts the print with the reason "Material 2: ? ? ? is not compatible with the AA 0.4 print core 2". We have tried both the breakaway and PVA we have loaded in the material station (and the material station registers both as the correct materials in digital factory/on the touchscreen), and both are genuine UM filaments. How can we remedy this? We literally cannot print a single thing at the moment.

[Dim3nsioneer 557]

I maybe would try it with resetting the printer to defaults and reconnect printer and Cura through direct network connection (not Digital Factory / Cloud). Then restart Cura and it should resend all materials (Cura restart might not even be necessary).

Edited May 1, 2021 by Dim3nsioneer