An error has occurred during the 3D view drawing

[escher9 0]

Hi guys,

after googling all day long, I finally need help on this forum.

Just after reinstall Cura at latest version,

I got crashed, :

An error has occurred during the 3D view drawing.

TypeError: '("No array-type handler for type <class 'ctypes.c_ulong'> <value: c_ulong(0L)) registered", None)'

@ arraydatatype.pyx:OpenGL_accelerate.arraydatatype.HandlerRegistry.c_lookup(src\arraydatatype.c:2106):58

@ arraydata........

...

~~~~

I have no idea on this.

Any help will be very appreciated, thank you.

 

[gr5 2,210]

1) windows or mac?

2) You know you can go back to the older version, right? At least in windows you can.

3) There are 2 different "latest versions" - which one was it exactly? 13.12? The one here?

http://software.ultimaker.com/

Or the newer one?

4) Do you get this error before you even load a model? Or does this happen when cura tries to slice? Do you still get the 3d view?

 

[escher9 0]

1) windows7

2) No, I didnt know that, but when I've tried, it seems that Cura is forced to update to latest version.

3) 13.12

4) The error is popped on no sooner than entering Cura.

Thank you for your kind concerns.

[gr5 2,210]

I have no idea but hopefully Daid will read this post now that you posted more details. Do you have access to a second computer that you could try?

 

[escher9 0]

Yes, I have tried on my second computer ( same windows 7 )

and also tested on linux machine.

on both machines Cura works well.

 

[Daid 306]

Sometimes it helps to make sure you have DirectX and your latest video card drivers installed.