Jump to content
UltiMaker Community of 3D Printing Experts

Cura will not start in Windows


Recommended Posts

Posted · Cura will not start in Windows

If you don't mind losing all your old settings, I'd delete all that and then restart cura (absolutely no need to reinstall).


Cura puts settings I think in 2 locations and I forget which location you need to delete.  You can google around on this forum (if you say site:ultimaker.com google only gives you results from this website and that's mostly this forum).


Anyway I think it's all here but if this doesn't work google around for the other folder:

%APPDATA%\cura\ (Windows), or usually C:\Users\\<your username>\AppData\Roaming\cura\


Delete all versions.  Cura 4.8 tries to load your old profiles from older versions and that can cause a crash.


After you do all that if it still doesn't work and you have two monitors try unplugging one monitor before launching.


If all that doesn't work grab the log file here:

%APPDATA%\cura\<Cura version>\cura.log (Windows), or usually C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

  • Link to post
    Share on other sites

    Posted · Cura will not start in Windows

    Thank you,

     I uninstalled Cura and then restarted the computer for the 4th time.  I reinstalled the software and now I am able to use it.  I did not lose my profiles and it seems to work.  Some of the settings that I had set up for a print had been changed.

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    • Create New...