Error message on S5

[GLIL 0]

Hello,

Since reinstalling Ultimaker Cura on a new computer, every time we run a print on our S5, we keep seeing the following message appear on the S5's display:

"this file is made with an older version of ultimaker cura..." (there's more to the message, but you get the gist)

We then have the choice of ignoring this or aborting the print.

 

Any ideas what's going on, and how to get rid of this message?

TIA

 

EDIT: should have mentioned, we're on the latest version of Cura.

Edited July 14, 2021 by GLIL

[GLIL 0]

Nobody knows what this message means or how to get rid of it...?

[Smithy 1,146]

Sorry, no idea at the moment, but there is another thread with an S3 with the same problem.

Let me try to find the link.....

[Smithy 1,146]

In this thread there are mixed problems, but there are some users with the same issue:

 

[GLIL 0]

Thanks! I'll take a look at the S5 firmware version.

[GLIL 0]

Updating the firmware to latest stable version got rid of the message, thanks!

[Smithy 1,146]

I am glad you are back in business, happy printing!