Weird EOF Glitch

[CCLMakerSpace 2]

Hi Everybody,

 

I have previously made use of the ability of the S5 Material Station to automatically switch filaments when one runs out. Only a handful of times so far, but it has worked. This time it didn't.

 

You know how, if the bed is raised but not doing anything, if it sits too long, it will just go ahead and lower itself? Well I let some filament run out and the machine initiated an End Of Filament switch over, and the process took so long that before it could start back up again, the bed lowered. And by "so long" I mean that after pausing it just sat there and kind of deliberated for a solid 10 minutes. Then when it finally finished switching, the machine somehow didn't know that the bed was lowered and started just printing in mid-air, on nothing.

 

It seems to do this a lot, where it just hangs in the middle of some process or other. Like aborting. Aborting sometimes takes like 10 to 15 minutes. Not because the process actually takes that long, but because it's just sitting there kinda thinking about it for a while first.

 

Thanks.

[SandervG 1,521]

Hi @CCLMakerSpace, thank you for your feedback! To be sure, are you on the latest firmware? @CarloK, does this behaviour sound familiar to you? 

[CarloK 203]

@SandervG This behaviour is new to me, but I'm not a specialist on the S-line printers. I'll inform the right development team.
@CCLMakerSpace We continuously improve the software on our printers. What is the version of the firmware on your printer?

 

[CCLMakerSpace 2]

@CarloK @SandervG Version 6.5.1

Edited August 24, 2021 by CCLMakerSpace

[CarloK 203]

@CCLMakerSpace Thanks for posting the version info. This is a recent version. We are looking into this.
Could you perhaps sent me the log files in a private message (click my avatar and then 'message' at top of the screen).