Ultimaker 3 5.2.18 Firmware Web Link

[SAMakerSpace 1]

Hello,

 

I have two Ultimaker 3 machines where I work. As usual, and for some unknown reason, one machine updates via the network automatically and did so just fine. The other I always have to do a USB update. The problem is, the file linked on the Firmware page returns a 404 error stating it doesn't exist.

 

If links are allowed, here is the page I am referring to:

https://support.ultimaker.com/hc/en-us/articles/360011587199

[nallath 1,123]

17 hours ago, SAMakerSpace said:

Hello,

 

I have two Ultimaker 3 machines where I work. As usual, and for some unknown reason, one machine updates via the network automatically and did so just fine. The other I always have to do a USB update. The problem is, the file linked on the Firmware page returns a 404 error stating it doesn't exist.

 

If links are allowed, here is the page I am referring to:

https://support.ultimaker.com/hc/en-us/articles/360011587199

I've forwarded this to our web team, we will fix that ASAP. Thanks for notifying us 🙂

[Szahari 30]

It has been fixed, thanks for the report. Looks like the link was not updated correctly !