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Szahari

Team Ultimaker
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Szahari last won the day on October 20 2020

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  1. Hi ZD, Thanks for your feedback. Question - are you missing the tuning parameters because of a lack of quality prints? My own experience with the machine mirrors Smithys, it is reliable with great print quality out of the box. Tuning after the print job is started is understandable, but in general we find that its more important that we get reliability and quality in one go correct. Most (not all, ofcourse) people want to hit the print button and just collect their item after the fact, no hassle. This was deemed priority number one. Showing stats is also request we're
  2. Hi Roli, Could you send in a ticket please? If the ER86 is persistant, it could be that you have been affected by a fan issue. You can read more about it here. Key information: Note: If the tips above have not helped to resolve the error message, there could be a hardware problem with the Air Manager fan. Ultimaker is investigating these issues and is looking at the batch numbers of the fans. You can help by sharing your Air Manager fan’s batch number with Ultimaker Support. The document below describes how to remove the filter housing and how to ope
  3. Hi all, We've released 6.5.0 for the S-line printers to the latest firmware channel. There's some real nice updates in there, check out the release notes page. Just to highlight a few: Scan USB drive for material profiles. It will now be possible to add a material profile to the S-line printer from a USB drive. The printer can update its material list with any missing material profiles found in the print job files (UFP files) of an inserted USB stick. Import the profile by navigating to maintenance -> import material profiles. This allows for offline
  4. Hi all, We've released new firmware to the latest firmware release channel. Its a small update which mainly contains bug fixes and allows for better software integration with the cloud, no functionality changes included in this one. Check out the release notes here, and if you upgrade via USB get the file from here. Enjoy!
  5. Hi all, We've got new firmware for the Ultimaker 2+ Connect. It is a really nice update which contains some great work from the team. You can enjoy greater integration with the Digital Factory, and we've tackled a number of bugs that were lurking behind the scenes. Check out the release notes here: https://support.ultimaker.com/hc/en-us/articles/360017358580-Ultimaker-2-Connect-firmware-release-notes Also, check out the video 🙂 Cheers!
  6. Hi. This is odd. The link seems to be correct. I've downloaded and zipped the file for you. You should be able to redownload it from this attached post. Simply unzip and load the img onto a USB card. UM2C_00100300(2).zip
  7. Hi all, We've release firmware 6.2 for the S-line printers. It's got some neat performance improvements, and as a user you can now choose which firmware release channel you want, latest, which is greatest, or stable, for updates 3-4 times a year. Check out the full release notes here: https://support.ultimaker.com/hc/en-us/articles/360012055979 Download it in via your favorite method, either on the printer directly or get the .swu update file here. Thanks!
  8. Yes, it was released 2 days after the release of 6.1.0
  9. Hi all, We've released an update to the firmware for the Ultimaker 2+ Connect. This firmware improves Digital Factory integration and material handling. Check out the full release notes on our knowledge base!
  10. Hi all, We've released a small update for the Ultimaker 3. You can upgrade to 5.2.16 as of today. This gives the Ultimaker 3 some more functionality within the Digital Factory. Release notes: · Digital Factory integration. Print jobs sent via cloud show print job preview images in the Digital Factory. Printer discovery including connection, cancelling, and removal have been made more robust · Digital Factory functionality. The Ultimaker 3 will be able to start, stop, pause, and resume print jobs remotely · Updated UI elements
  11. Hi all, firmware 5.8.2 is now available for your S-line printers. check it here:
  12. Hi all, Today we've released another patch upgrade for the S-line printers - you can now download firmware 5.8.2. In this release we have introduced a loading error wizard for the Pro Bundle which catches errors whereby loading would have failed. The wizard provides the user with a chance to recover from this error. Read more about this wizard here : ultimaker.com/loadingwizard Furthermore, improvements to the NFC reading mean that the Pro Bundle should more often correctly read the filament type and material left. Release notes: Introduced load
  13. Thanks fsaraji, So what you encountering is all known behaviour - PVA will only retract after 60 hours of being parked above the filament. PVA is in particular vulnerable to brittle breakage. I'm afraid that the reason you are encountering the unload button being grayed out is because of your tendency to manhandle the machine, as you describe in your first point. The machine is not designed with the intention of constant reboots. You should give it time until its processes are completed. So if in your eagerness to remove material you power down the machine, before you c
  14. Hi @fsaraji, Terribly sad to hear the pro bundle still doesnt meet your expectations. Could you please elaborate a little more on your usage of the Pro Bundle, and where exactly our shortcomings are? You claim that manual violence is needed to manually unload the filament, but this is simply, not true. The Pro Bundle will display the material as engaged as long as the material is forwarded into the printer - so this could be either in the printhead, or whilst its parked above it. After a print job, once the confirm print removal button has appeared - and it therefore is
  15. Hi Link, Cramped roadmap is still cramped. Its actually very difficult to reach an uncramped state 😅
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