Jump to content

Recommended Posts

Posted · Custom designed model won't load into Cura

Hi, I had a guy on Fiver design me a model and it turned out great, however i can't print it as it won't load into Cura, it loads in but isn't visible, instead it just shows a grey shadow where the model should be.
Would it be possible to get someone to look at the model for me and tell me if it needs to be modified to load or if there is anything wrong with it?

Thank you in advance

  • Link to post
    Share on other sites

    Posted · Custom designed model won't load into Cura

    There are usually two main reasons this happens.  One is that there are errors in the model file but that doesn't happen often.  The biggest reason is that the location data in the model is putting the part way off the build plate.  Consider an STL of the rear tail light of a car with location data in the file - it could be at X=4500, Y=900, Z=1000.

    Right click and "Select All Models".  Choose the Move tool on the left.  Look at the location XYZ and then change them to 0,0,0.  That will pull the model back onto the build plate.  If it doesn't, then there may be errors in the model.

  • Link to post
    Share on other sites

    Posted · Custom designed model won't load into Cura
    12 hours ago, GregValiant said:

    There are usually two main reasons this happens.  One is that there are errors in the model file but that doesn't happen often.  The biggest reason is that the location data in the model is putting the part way off the build plate.  Consider an STL of the rear tail light of a car with location data in the file - it could be at X=4500, Y=900, Z=1000.

    Right click and "Select All Models".  Choose the Move tool on the left.  Look at the location XYZ and then change them to 0,0,0.  That will pull the model back onto the build plate.  If it doesn't, then there may be errors in the model.

    Thanks for your reply bud.
    I Did try that but all locations are at 000.

    I also thought that the model contained unprintable pieces and there is a very small piece in there that Meshmixer identified but after scaling that up it still didn't work.

    I'm in over my head haha

  • Link to post
    Share on other sites

    Posted · Custom designed model won't load into Cura

    If you can share the model you can post the file here.  Somebody will take a look and see if something can be found.  You may end up going back to the designer and asking them to make another attempt at exporting the file from whatever software they used to create it.

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Help Us Improve Cura – Join the Ultimaker Research Program
        🚀 Help Shape the Future of Cura and Digital Factory – Join Our Power User Research Program!
        We’re looking for active users of Cura and Digital Factory — across professional and educational use cases — to help us improve the next generation of our tools.
        Our Power User Research Program kicks off with a quick 15-minute interview to learn about your setup and workflows. If selected, you’ll be invited into a small group of users who get early access to features and help us shape the future of 3D printing software.

        🧪 What to Expect:
        A short 15-minute kickoff interview to help us get to know you If selected, bi-monthly research sessions (15–30 minutes) where we’ll test features, review workflows, or gather feedback Occasional invites to try out early prototypes or vote on upcoming improvements
        🎁 What You’ll Get:
         
        Selected participants receive a free 1-year Studio or Classroom license Early access to new features and tools A direct voice in what we build next
        👉 Interested? Please fill out this quick form
        Your feedback helps us make Cura Cloud more powerful, more intuitive, and more aligned with how you actually print and manage your workflow.
        Thanks for being part of the community,

        — The Ultimaker Software Team
        • 0 replies
      • Cura 5.10 stable released!
        The full stable release of Cura 5.10 has arrived, and it brings support for the new Ultimaker S8, as well as new materials and profiles for previously supported UltiMaker printers. Additionally, you can now control your models in Cura using a 3D SpaceMouse and more!
        • 18 replies
    ×
    ×
    • Create New...