Jump to content
UltiMaker Community of 3D Printing Experts

Ultimaker Cura saying Data Sent, but printer not responding


Thatguy5544

Recommended Posts

Posted · Ultimaker Cura saying Data Sent, but printer not responding

Hello,
 

I recently stumbled upon a problem with my Ultimaker 3 (ext) which is that the printer would not allow anyone to print over the network (using Cura), but works completely fine when using a USB and having it print that way. I
When slicing and clicking "Print over network" Cura successfully loads the data and sends it to the printer, but the printer does not seem to respond in any way... I also do not get any error message.

worth noting:

1. I've tried on several computers

2. I've updated the firmware on the printer and the cura software on the computers

3. The printer is assigned a static IP which was done through ssh connecting to the printer and using connman to configure the IP.

 

Has anyone else experienced this problem and if so, how did you fix it?

  • Link to post
    Share on other sites

    Posted · Ultimaker Cura saying Data Sent, but printer not responding
    9 hours ago, Thatguy5544 said:

    Cura successfully loads the data and sends it to the printer, but the printer does not seem to respond in any way... I also do not get any error message.

     

    The log file(s) will probably reveal more details. If the printer refuses a print job the reason can be found in the log (usually).

    I think there's a link on the printers "homepage" that shows some logging information.

    Or save the log files to USB stick like explained on the support page:

     

    https://support.ultimaker.com/hc/en-us/articles/360015583819-Save-log-files-to-USB

     

  • Link to post
    Share on other sites

    Posted · Ultimaker Cura saying Data Sent, but printer not responding
    On 2/22/2022 at 9:26 PM, tinkergnome said:

     

    The log file(s) will probably reveal more details. If the printer refuses a print job the reason can be found in the log (usually).

    I think there's a link on the printers "homepage" that shows some logging information.

    Or save the log files to USB stick like explained on the support page:

     

    https://support.ultimaker.com/hc/en-us/articles/360015583819-Save-log-files-to-USB

     

    Unfortunately the logs do not tell me anything... I tried restarting the printer, print the log, send a print job and then print the logs again (to compare the after and before), but the log file seems to conveniently skip the part where I print, indicated by the timestamps (it jumps from 71 to 94) where 71 being the first time I inserted the USB to dump logs and 94 being the second time I inserted the USB to dump logs. Any idea why this is? Maybe the printer just does not receive any data from the print job, even though it is indicated otherwise on the Cura application (saying that data has been successfully sent). 

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.3 stable released
        In this stable release, Cura 5.3 achieves yet another huge leap forward in 3D printing thanks to material interlocking! As well as introducing an expanded recommended print settings menu and lots of print quality improvements. Not to mention, a whole bunch of new printer profiles for non-UltiMaker printers!
          • Thanks
          • Like
        • 29 replies
      • Here it is. The new UltiMaker S7
        The UltiMaker S7 is built on the success of the UltiMaker S5 and its design decisions were heavily based on feedback from customers.
         
         
        So what’s new?
        The obvious change is the S7’s height. It now includes an integrated Air Manager. This filters the exhaust air of every print and also improves build temperature stability. To further enclose the build chamber the S7 only has one magnetically latched door.
         
        The build stack has also been completely redesigned. A PEI-coated flexible steel build plate makes a big difference to productivity. Not only do you not need tools to pop a printed part off. But we also don’t recommend using or adhesion structures for UltiMaker materials (except PC, because...it’s PC). Along with that, 4 pins and 25 magnets make it easy to replace the flex plate perfectly – even with one hand.
         
        The re-engineered print head has an inductive sensor which reduces noise when probing the build plate. This effectively makes it much harder to not achieve a perfect first layer, improving overall print success. We also reversed the front fan direction (fewer plastic hairs, less maintenance), made the print core door magnets stronger, and add a sensor that helps avoid flooding.
         

         
        The UltiMaker S7 also includes quality of life improvements:
        Reliable bed tilt compensation (no more thumbscrews) 2.4 and 5 GHz Wi-Fi A 1080p camera (mounted higher for a better view) Compatibility with 280+ Marketplace materials Compatibility with S5 project files (no reslicing needed) And a whole lot more  
        Curious to see the S7 in action?
        We’re hosting a free tech demo on February 7.
        It will be live and you can ask any questions to our CTO, Miguel Calvo.
        Register here for the Webinar
          • Like
        • 18 replies
      • UltiMaker Cura Alpha 🎄 Tree Support Spotlight 🎄
        Are you a fan of tree support, but dislike the removal process and the amount of filament it uses? Then we would like to invite you to try this special release of UltiMaker Cura. Brought to you by our special community contributor @thomasrahm
         
        We generated a special version of Cura 5.2 called 5.3.0 Alpha + Xmas. The only changes we introduced compared to UltiMaker Cura 5.2.1 are those which are needed for the new supports. So keep in mind, this is not a sneak peek for Cura 5.3 (there are some really cool new features coming up) but a spotlight release highlighting this new version of tree supports.  
          • Like
        • 22 replies
    ×
    ×
    • Create New...