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This is the Ultimaker Forum and so the Creaity version of Cura is not supported here. You would need to go back to Creality for support for their slicer.
My printer is an Ender 3 Pro so I'm aware that my previous sentence is useless.
Why not move up to a newer version of Cura? I'm not saying it will fix the problem you are having but 4.13.1 was really good and the new features of 5.x make it worthwhile. You don't have to uninstall your Creality version to run an Ultimaker version.
The full stable release of UltiMaker Cura 5.4 is here and it makes it easier than ever to remove brims and supports from your finished prints. UltiMaker S series users can also look forward to print profiles for our newest UltiMaker PET CF composite material!
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GregValiant 1,112
Hello.
This is the Ultimaker Forum and so the Creaity version of Cura is not supported here. You would need to go back to Creality for support for their slicer.
My printer is an Ender 3 Pro so I'm aware that my previous sentence is useless.
Why not move up to a newer version of Cura? I'm not saying it will fix the problem you are having but 4.13.1 was really good and the new features of 5.x make it worthwhile. You don't have to uninstall your Creality version to run an Ultimaker version.
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