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problème material station S5


djoran
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Posted · problème material station S5

Bonjour,

j'ai un problème sur une de nos S5, le Material station ne fonctionne plus correctement, sur 6 emplacement de disponible seulement 3 sont Allumés (A,B,C) mais que deux fonctionnent correctement (A,B) le C lors d'un redémarrage de la machine tire de la matière vers la buse sur le print core 1, tandis que la bobine enroule la matière, l'emplacement du print core 2 quand a lui ne fonctionne pas et plusieurs erreur arrive a cause de ce problème (ER62,ER64..)

J'ai essaie plusieurs fois de couper l'arriver électrique ainsi que mettre a jour le firmware mais rien ne fonctionne.

 

Si quelqu'un a une solution je vous écoute !

 

cordialement  

 

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    Posted · problème material station S5

    Je m'excuse, je ne parle pas français mais je pense que je peux vous aider.

     

    Did you try any of the troubleshooting tips described here.

    This support article can help you to remove any pieces that mightb be stuck in your material station. 

     

    If that doesn't work there might be a broken part. 

    Then it's better to reach out to our support experts.

    You can create a ticket here: 

    https://support.ultimaker.com/hc/en-us/requests/new?ticket_form_id=360000516360

    Bonne chance 👍

     

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