Jump to content

Filament stuck in print core (Ultimaker S5)


AnaLara

Recommended Posts

Posted · Filament stuck in print core (Ultimaker S5)

My name is Ana and I have a problem with my printer Ultimaker S5.

The filament is stuck in the print core but I do not know how to remove without dissasembling it.

You can see the picture below.

Thank you for your answer.

WhatsApp Image 2022-10-28 at 15.07.32 (1).jpeg

WhatsApp Image 2022-10-28 at 15.07.32.jpeg

  • Link to post
    Share on other sites

    Posted · Filament stuck in print core (Ultimaker S5)

    Hey @AnaLara,

     

    Welcome to the Ultimaker Community 🎉

    Oh that's unfortunate 😖 What happened for it to end up this way? 
     

    Can you still load your printcore into the printer to heat up? 
    You could push the material through with another piece of filament if the core is hot enough. 
    Or, if you are really careful, you can try to weld another piece of filament to the part you can see and pull both filament parts out the same way you would do a cold pull. 

    The safest way is contacting our support experts.

    You can create a ticket here: 

    https://support.ultimaker.com/hc/en-us/requests/new?ticket_form_id=360000516360

  • Link to post
    Share on other sites

    Posted · Filament stuck in print core (Ultimaker S5)

    Been there - 

    put it back in, heat it up and push more filamant behind it. Easily done through the Boden  tube with the feeder lever up.   Use a different colour so you know when your done 

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing Universal Cura Projects in the UltiMaker Cura 5.7 beta
        Strap in for the first Cura release of 2024! This 5.7 beta release brings new material profiles as well as cloud printing for Method series printers, and introduces a powerful new way of sharing print settings using printer-agnostic project files! Also, if you want to download the cute dinosaur card holder featured below, it was specially designed for this release and can be found on Thingiverse! 
          • Like
        • 10 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...