Jump to content

Unable to uninstall Cura 5.1.0 on Win11 after upgrading to 5.2.1


silvanus
Go to solution Solved by silvanus,

Recommended Posts

Posted · Unable to uninstall Cura 5.1.0 on Win11 after upgrading to 5.2.1

When attempting to run the uninstaller for Cura 5.1.0 get an error popup from Win11 that says

 

"This app can't run on your PC

To find a version for your PC, check with the software publisher."

 

I have no need to keep differing versions, 5.2.1 is working just fine.

 

How can I get this to uninstall now?

Screenshot 2023-01-10 184141.png

  • Link to post
    Share on other sites

    Posted · Unable to uninstall Cura 5.1.0 on Win11 after upgrading to 5.2.1

    Hey @silvanus,

     

    Welcome to the Ultimaker Community 🎉

     

    I think I recognize the error. 

    Could it be that you still have a shortcut to 5.1.0 that you already uninstalled?

    Can you doubleck if the 5.1.0 shortcut is still in this list? 
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ultimaker Cura

    • Like 1
    Link to post
    Share on other sites

    • Solution
    Posted · Unable to uninstall Cura 5.1.0 on Win11 after upgrading to 5.2.1

    I navigated to that folder. References to 5.1.0 still existed there.

    I was able to get it to successfully uninstall using the link in that folder. Unfortunately, due to this success, I was unable to confirm/deny that the uninstall from within Add/Remove programs was still having the same issue.

     

    Thanks for pointing me to this location.

    Screenshot_20230112_033827.png

  • Link to post
    Share on other sites

    • 2 months later...

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Thanks
          • Like
        • 3 replies
      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 26 replies
    ×
    ×
    • Create New...