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Posted · Can't "Move Material" U2

When I go to "Move Material" in the maintenance menu, the temperature goes up to 210 (PLA) and says to turn the wheel to move material. But when I turn the wheel nothing happens. No sounds or motion form the extruder motor.

Help?

 

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    Posted · Can't "Move Material" U2

    Connect to printer over USB from computer running latest version of Cura, and then select the firmware install menu option.

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    Posted · Can't "Move Material" U2

    Thanks. I did that, but still cannot move material!

     

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    Posted · Can't "Move Material" U2

    This is still happening to me a bit. I found I really have to yank on the material sometimes to get it out, then the extruder motor seems to grab and start turning again.

     

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