Lost metal capture plate for the silicone nozzle cover

[3drury 0]

Hello, 

I recently had to clean out the print head after a bit of an issue printing PVDF. In that time, I removed the independent metal plate that secures the silicone nozzle cover to the print head and lost it. I can't find any mention of it in any of the official parts. Is there a way to buy a new one without buying a brand new print head?

Edited March 26 by 3drury

[gr5 2,270]

It looks like you are in USA so contact fbrc8.com.  I'm not sure what their role is with Ultimaker lately and I know it has changed but I think they are your best bet for the fastest response.  email support@fbrc8.com, repeat your question and include the serial number of your printer (to save time).  Almost everything has a part number which can be ordered from ultimaker.com so any reseller can take care of you but fbrc8.com is probably faster.  Some parts are assemblies so it may be that you can only order the entire door assembly.